Privacy Policy
Your privacy matters to us. Here's how we handle your information when you use our 3D printing services.
Hi there! I'm running Double Crest Prints as a small 3D printing business, and I want to be completely transparent about how I handle your information. This privacy policy explains what information I collect, how I use it, and how I protect it.
Since this is a small operation, I try to keep things simple and only collect what's necessary to provide you with great 3D printing services.
When You Place an Order
- • Your name and email address
- • Shipping address for delivery
- • Payment information (processed securely through our payment processor)
- • 3D model files you upload for custom printing
- • Order details and preferences
When You Browse Our Site
- • Basic website usage information (like which pages you visit)
- • Your IP address and browser information
- • Shopping cart contents (stored locally on your device)
When You Contact Us
- • Your email address and any information you include in your message
- • Records of our communication to help provide better support
I use your information to provide the best 3D printing service possible:
- • Process and fulfill your orders
- • Communicate with you about your orders and provide customer support
- • Print your custom 3D models according to your specifications
- • Send shipping notifications and tracking information
- • Improve our website and services
- • Comply with legal requirements
I don't sell or rent your personal information to anyone. I only share your information when necessary:
- • With shipping carriers (UPS/USPS) to deliver your orders
- • With payment processors to handle transactions securely
- • If required by law or to protect our rights
- • With your consent for specific purposes
When you upload 3D model files for custom printing:
- • I only use your files to print your order
- • I don't share or sell your designs to anyone
- • Files are stored securely and deleted after a reasonable period
- • I respect your intellectual property rights
- • I may keep files temporarily for potential reprints or support
I take reasonable steps to protect your information:
- • Secure hosting and SSL encryption for data transmission
- • Payment processing through secure, PCI-compliant providers
- • Regular backups and security updates
- • Limited access to personal information
However, no method of transmission over the internet is 100% secure, so I can't guarantee absolute security.
You have the right to:
- • Request access to your personal information
- • Request correction of inaccurate information
- • Request deletion of your information (subject to legal requirements)
- • Opt out of marketing communications
- • Request information about how your data is used
Just contact me if you want to exercise any of these rights - I'll do my best to help!
I use minimal tracking to make the website work properly:
- • Essential cookies for shopping cart functionality
- • Session cookies for login and account features
- • Basic analytics to understand how the site is used
You can disable cookies in your browser, but some features might not work properly.
If you have any questions about this privacy policy or how I handle your information, please don't hesitate to contact me:
Contact Form: Visit our contact page
I may update this policy from time to time, but I'll always try to be transparent about any changes.